You can also just leave these two fields empty so any comment under the post can trigger the Auto-response message. Or set certain words to be ignored by the tool. Set keywords, if you want the tool to be triggered only for comments containing certain words.
Enable "Track first-level comments only" option - it will disable the growth tool for second-level comments (i.e. Select a specific post from the Page you'd like to connect the widget to or choose the trigger to work on all posts (Pro plan feature).Ģ. This will allow the CGT 2.0 to properly trigger for any user commenting under your posts.Īfter the trigger is created, you can set some of its settingsġ. From a FlowĪlternatively, you can create a new blank Flow, click on the Add Trigger button inside Starting Step and choose a new "Comments Trigger" from the modal.Īfter adding the trigger to your Flow, please make sure to select 'Comment Reply' content type for the first message of your CGT 2.0 Opt-In Flow. Once you click on it, a new Opt-In Flow will be created for this new Comments Growth Tool 2.0 (we'll call it CGT 2.0 for simplicity). To start, please go to Growth Tools -> New Growth Tool and select Facebook Comments 2.0 Quite similar to the Comments Growth Tool, it fires when someone comments on a post, but allows you to add various blocks before a reply. Connecting a post created in the Facebook Ads Managerįacebook Comments Triggers 2.0 (or Comments Growth Tool 2.0) unlocks the power of the Flow Builder for campaigns starting with a comment to a post from your Facebook Business Page.Reply in Comments & Like the user comment.
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